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SFIA 4.0 development project

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Change management

SFIA 3: Definition

The management of all changes to the components of a live infrastructure, from requests for change (RFC) through to implementation and review, to support the continued availability, effectiveness and safety of the infrastructure.
Change management Change management: Level 6
 
Change management Change management: Level 5
 
Change management Change management: Level 4
 
Change management Change management: Level 3
 

Change Change !

Posted by bpscotty at 2008-08-17 10:11 PM
Change management within infrastructure is more Release & Deployment and the Change process and skills fit more into Business and Planning.
If we align though to ITIL V3 we would put Change management into Service transition.
 

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