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SFIA 4.0 development project

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Account management

SFIA 3: Definition

On behalf of an organisation supplying IT products and/or services, the coordination of marketing, selling and delivery activities to one or more customer organisations, to achieve satisfaction for the customer and an acceptable business return for the supplier; assistance to the customer organisation to ensure that it gains maximum benefit from the products and services supplied and available.
Account management Account management: Level 6
 
Account management Account management: Level 5
 
 

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